Job Description
Job Title: Full-Time Front Desk Agent (7:00 AM – 3:00 PM)
Location: Staybridge Suites West Des Moines
Position Type: Full-Time (4 days/week)
Schedule:
4 Morning Shifts: 7:00 AM – 3:00 PM
Weekends Required
Overview:
Staybridge Suites West Des Moines is hiring a dependable and customer-focused Full-Time Front Desk Agent for our morning shift. If you're a natural at making people feel welcome and can stay organized in a fast-paced environment, we’d love to hear from you. No prior hotel experience needed — we’ll train the right person!
Key Responsibilities:
Welcome guests and assist with check-ins and checkouts
Handle reservations and respond to guest questions or needs
Accurately process payments and ensure billing is correct
Keep the front desk and lobby areas clean and professional
Assist with breakfast and morning guest needs as needed
Communicate shift updates and guest issues clearly to management and the next shift
Follow all hotel policies, including safety and emergency procedures
Qualifications:
High school diploma or equivalent
Customer service experience preferred
Basic math and computer skills
Friendly, dependable, and professional demeanor
Strong communication and multitasking abilities
Must be available to work weekends
Physical Requirements:
Standing, walking, and sitting for extended periods
Lifting up to 50 lbs as needed
Why Join Us?
Apply today and start your hospitality career at Staybridge Suites West Des Moines!