Job Description
Join the 30hop team in Omaha!
With great food, a lively atmosphere, and plenty of opportunity to earn excellent tips, this is the perfect spot for anyone who loves creating memorable guest experiences.
About the Role
As a Server, you’ll be at the heart of our hospitality, setting the tone for each guest’s visit with friendly, attentive service. You’ll welcome guests, guide them through our menu, deliver meals with genuine care, and help create the Food for Legends, Hospitality with Heart experience 30hop is known for.
Whether you’re building a long term career or looking for a great serving job, you’ll join a team that values your voice and supports your growth.
What is 30hop?
30hop is a Midwest based, full service American bar and kitchen with 6 locations across Iowa, Kansas, Missouri, and Nebraska and plans to grow to 30 premier locations in the next 10 years. Be part of our expansion and grow with us!
What We Offer Our Team
You’ll join a network that spans multiple restaurant concepts, with 30hop leading the way. Your ideas matter, your growth matters, and you’ll be part of a team that celebrates wins together.
What We Offer Our Guests
We deliver elevated yet approachable food, a curated craft beer lineup, and an atmosphere built around good times and genuine hospitality. Every detail from plate to pour is fueled by passion and care.
Starting Pay for fully trained Servers: $2.13 per hour + tips, tipped out nightly.
Schedule: Evening shifts. 4pm-Close. Full-time or Part-time based on your availability. Weekends are required.
**You may begin on evening shifts, but shift assignments can change based on your availability and the scheduling needs of the restaurant
Full-time Benefits: Available for all full-time employees who work on average 30 hours per week or more.
- Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure
- Medical Coverage Options- 30hop Group pays 50% of the medical premium
- Dental & Vision Coverage options
Part-time & Full-time Benefits:
- Guest Discounts- 25% off for you and up to 7 guests!
- Employee Assistance Program- 6 free counseling sessions per issue, per year!
- Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
- Employee appreciation party. We throw a party for our staff!
Responsibilities:
- Greet and seat guests promptly, providing menus and offering a warm welcome.
- Present menu items and daily specials, providing recommendations as needed.
- Take accurate food and drink orders and enter them into the point-of-sale system.
- Serve food and beverages to guests in a timely and courteous manner.
- Anticipate guest needs and ensure a high level of service throughout their dining experience.
- Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly.
- Ensuring that tables, chairs, and dining areas are clean and well-organized. Assisting with resetting tables for the next guests.
- Process payments, provide accurate bills, and manage the checkout process efficiently.
- Complete assigned opening and closing duties, including sidework, cleaning, and stocking.
- Complying with health and safety regulations, including proper food handling, hygiene, and sanitation procedures.
- Juggling the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits.
- Assisting other servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations.
- Other duties as assigned
Qualifications
- Must be 18 or older
- Previous serving or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to succeed in a fast paced environment
- Attention to detail and commitment to excellent service
- Able to stand for long periods and lift trays
- Flexibility to work evenings weekends and holidays
- Knowledge of food and beverage safety is a plus
Skills
- Excellent time management and organization
- Strong multitasking and prioritization abilities
- Friendly, professional, team oriented demeanor
- Effective problem solving and composure under pressure
*30hop is an Equal Opportunity Employer